Online purchases can be returned for a refund or store credit within 15 days from order date. Buyer is responsible for any return shipping costs.
No returns are accepted on SALE ITEMS.
No returns are accepted on ONE-OF-A-KIND / VINTAGE goods.
Any item deemed eligible for return must be unused and in its original condition & packaging.
how to get started
To begin your Return Request, please email firstname.lastname@example.org with SUBJECT LINE: RETURN: ORDER ####### and include a copy of your email receipt.
We will reply back to you within 48 Hours with the RETURN AUTHORIZATION & INSTRUCTIONS.
When you receive your Return Authorization, please return package to:
ATTN: RETURNS ORDER #____________
PO BOX 92532, PASADENA, CA 91109
No returns will be accepted without RETURN AUTHORIZATION.
Buyer is responsible for any return shipping costs.
Ship items back using a secure method with tracking number.
We are not responsible for returns lost in transit.
Once we receive the package, please allow up to 5 business days to process your return.
Refunds will be issued to the original payment method. If the original payment method is unavaliable, the refund amount will be issued as store credit.